Responsible Gaming at 88bn

What Is Responsible Gaming?

Responsible gaming means approaching online betting and casino play as a form of paid entertainment — with a clear budget, a time limit, and a mindset that accepts both wins and losses as part of the experience. It means never gambling with money you cannot afford to lose, never chasing losses, and never letting gambling interfere with your responsibilities, relationships, or mental health.

88bn supports responsible gaming as a core part of our platform values. We actively monitor player activity for signs of potential harm and proactively reach out to players who may be experiencing difficulties. We encourage every player in Bangladesh — whether in Dhaka, Chittagong, Sylhet, Rajshahi, or anywhere else — to set personal limits before they start playing and to review those limits regularly.

Deposit Limits

Deposit limits are one of the most effective tools for managing your gambling budget. 88bn allows you to set a maximum amount you can deposit into your account over a defined period. You can choose from:

• Daily deposit limit: the maximum amount you can deposit within any 24-hour period.
• Weekly deposit limit: the maximum amount you can deposit within any 7-day rolling period.
• Monthly deposit limit: the maximum amount you can deposit within any 30-day rolling period.

Deposit limits take effect immediately when set. If you wish to increase an existing deposit limit, a 7-day cooling-off period applies before the increase comes into force — this is designed to prevent impulsive decisions made during a losing streak. To set or adjust your deposit limits, contact 88bn support at [email protected] or access the responsible gaming settings in your account.

Time-Out and Cooling-Off Periods

If you feel that you need a short break from gambling but are not ready for a longer self-exclusion, a time-out (also called a cooling-off period) may be the right option for you. 88bn offers time-out periods of 24 hours, 7 days, or 30 days. During a time-out your account is suspended — you cannot log in, place bets, or access the casino. Any pending withdrawal will still be processed during this period.

To activate a time-out, contact 88bn support by email at [email protected] with your account details and your chosen time-out duration. Our team will activate the time-out promptly. Time-outs cannot be reversed once in place — if you attempt to contact support to end a time-out early, we will not be able to accommodate the request. This is intentional and designed to protect you.

Self-Exclusion

Self-exclusion is a formal commitment to stop gambling with 88bn for a defined minimum period. It is intended for players who feel that gambling has become a problem or that they need a significant break to regain control. 88bn offers self-exclusion periods of 6 months, 1 year, or permanent exclusion. During self-exclusion, your account is fully suspended and you will not receive any marketing communications or promotional offers from 88bn.

To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and include your registered mobile number and your chosen exclusion period. We will confirm the exclusion within 24 hours and no new accounts may be opened by the same individual during the exclusion period. If you attempt to register a new account during self-exclusion, 88bn reserves the right to close that account immediately and return any deposited funds. We take self-exclusion requests seriously and process them as a priority.

Signs of Problem Gambling

Problem gambling can develop gradually and may not always be obvious. The following warning signs may indicate that gambling is becoming harmful. If you recognise any of these signs in yourself or in someone close to you, please seek help promptly:

• Gambling with more money than you can afford to lose, or borrowing money to gamble.
• Chasing losses — continuing to bet in an attempt to recover money already lost.
• Feeling anxious, irritable, or restless when you are not gambling or when you try to cut down.
• Neglecting work, studies, family responsibilities, or personal health because of gambling.
• Lying to family or friends about the amount of time or money spent gambling.
• Using gambling as a way to escape stress, anxiety, depression, or personal problems.
• Feeling unable to stop gambling even when you want to, or after promising yourself you will.

If you recognise more than two of these signs, we strongly encourage you to contact our support team, set a self-exclusion, or speak with a qualified counsellor. Taking action early makes recovery significantly easier.

Protecting Minors

The 88bn platform is strictly for adults aged 21 and above. We conduct mandatory KYC age verification for all new account holders to prevent underage access. If you share a device with a minor, we strongly recommend using device-level parental controls or password-protecting your 88bn account to ensure that children and teenagers cannot access the platform.

If 88bn discovers that an account is being operated by a person under the age of 21, the account will be immediately suspended and any funds held in the account will be returned via the same payment method used for deposit, after identity verification. If you believe a minor has opened an account, contact us immediately at [email protected].

Our Commitment to Player Welfare

88bn is not just a betting platform — it is a responsible operator that puts player welfare at the centre of everything we do. Our commitment to responsible gaming includes:

• Proactive monitoring of player accounts to identify patterns consistent with problem gambling, and direct outreach to affected players.
• A trained support team available 24/7 to handle responsible gaming requests with sensitivity, discretion, and speed.
• Clear and accessible responsible gaming tools built into every player account — no complicated forms or waiting periods to activate deposit limits or time-outs.
• A strict 21+ age policy enforced through mandatory KYC verification, with immediate account closure for any under-age account detected.